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Customer Service

  • For wholesale customers, please use wholesale button on the top line menu bar.
  • All prices on this site are in Australian Dollars.
  • Australian orders will be charged 10% GST.

CONTACT US

  • Freecall within Australia: 1800 222 254.
  • Bellingen Head Office: +61 2 6655 2350.
  • Email: info@affirmations.com.au and our customer service representative will contact you as soon as possible.
  • Postal Address: Affirmations Publishing House, PO Box 189, Bellingen, NSW, 2454, Australia

DELIVERY – AUSTRALIA

  • All orders over AU$100 shipped freight-free Australia wide.
  • Australia-wide flat-rate $AUD15.00 + GST charged for orders under $100.
  • Receive a free gift with every order.
  • Orders will be sent by Australia Post unless a different method is requested.
  • Please allow up to 5 working days for delivery.

DELIVERY – INTERNATIONAL

  • Orders under $100.00 freight will be charged: AU$20.00.
  • Orders over $100.00 freight will be charged at 25% of your order value.

PAYMENT

  • We accept PayPal, Visa and MasterCard.
  • Payments are processed by our secure online payment provider, eWay.

CLAIMS AND RETURNS

  • We are very particular about maintaining the highest standards of quality across our product range. If, however, goods arrive damaged, claims must be made within 7 days.
  • All returns must be authorised by Affirmations Publishing House.
  • Goods can be returned to Affirmations Publishing House (address below) at your own expense, however, if goods are faulty we will credit the cost of the postage to you.

LEGAL

  • We support copyright. Copyright fuels creativity, encourages diverse voices, promotes free speech and creates a vibrant culture. Thank you for buying our products and for complying with copyright laws by not reproducing or distributing any part, in any form, without permission. You are supporting artists in doing so.
  • All rights reserved. The contents of this website is the property of Affirmations Australia Pty Ltd and may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system without permission in writing from the publisher.
  • Affirmations Publishing House and Defamations is a registered Trademark of Affirmations Australia Pty Ltd.

SECURITY AND PRIVACY

  • We do not sell, trade or rent your personal information to others.
  • We keep all your personal details completely confidential.
  • We will email you with special offers or new release information from time to time.  If you do not wish to receive such, please inform us: info@affirmations.com.au
  • Credit Card details are encrypted to ensure your transactions with us are private and protected as they travel over the Internet. Your payment details are held in an encrypted format until we process your order.
  • This encryption makes it virtually impossible for unauthorised parties to read any information you send us.